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If you're here, you're looking to see some photo examples of wear & tear....and you're in luck! Scroll down to see different images from actual customer warranty situations, with captions under each photo describing the defect.
As a reminder, wear & tear is exactly as it sounds: damage incurred during normal and intended use of the product that has rendered the garment unwearable or significantly hindered the expected performance of the garment.
Note: This does not mean the garment will look like new after many months of hard use. We expect our customers to wear our gear well and often, and this will understandably take a toll on any sewn garment. Some visible wear is expected.
The reality is that skiing and snowboarding present a very rugged environment for outerwear, especially the cuffs on pants and bibs, and there will always be some marking and damage over time - regardless of how strong the cuff material reinforcement is. *The best bet to maintaining your bottoms for the longest life is to wear them at the right length (don't wear super baggy or walk on them), be cognizant of hitting your feet together or clashing your ski edges on your boots, and rolling up your cuffs while hiking so that they don't get caught while touring, bootpacking, or using crampons.*
Thanks for tuning in! This is in no way a comprehensive list of wear & tear examples, but rather a collection of some of the most common issues we see.
If you have any questions or concerns, please reach out to us at warranty@trewgear.com. We're always here to help!