We offer UPS Ground, UPS 2 Day (2 business days), and UPS Overnight (next business day) shipping alternatives to customers. Orders placed via Overnight before 11 AM PDT should arrive by the end of the following business day. We also offer standard International shipping to nearly any destination around the globe. Please note we do charge shipping on all international orders and international orders are subject to additional duty charges.
All orders placed after 11 AM PDT on Friday and over the weekend will not be be processed until the following Monday.
Our free shipping offer excludes all pro orders and sale promotions regardless of total.
We are proud of the quality of our products, and hope that you will be delighted with your purchase. If for any reason (or no reason at all) you are not fully satisfied, we are happy to accept returns and exchanges. All orders include a pre-paid return label that can be used to send product back for a return or exchange. In order for an item to be eligible for an exchange or refund, the product must be returned in its original condition (unworn, unwashed and with original tags attached).
For all international exchanges and returns, we ask that you cover the shipping cost of mailing the product back to us.
When sending an exchange or return, please make sure that you:
Products can be returned up to 90 days after purchase.
All returns will be credited to the original form of payment. Your account will be credited for the original amount paid, less any shipping charges. For exchanges, you will be responsible for any difference in price between items returned and new items requested if the cost of the latter is greater.
ALL CLOSEOUT ITEMS ARE FINAL SALE AND NO RETURNS.
We happily honor a price adjustment on full-price merchandise within 5 days of the retail purchase. Items not purchased at full price are ineligible for price adjustments.
ALL DISCOUNT CODES ARE EXCLUDED DURING SALES.
If you have any questions about our exchange or return policies, please contact us at firstname.lastname@example.org or at 541-241-6867.